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Hirevue cvs health question

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CVS lays out their application process pretty clearly on their jobs site. It is a five to six-step process depending on the position or career area you are applying to.

This is the preliminary step. In order to enter the application process, you would first need to search for jobs within CVS Health. This is not a mandatory step for all positions. The Virtual Job Tryout is only used for high volume positions.

This is the candidate screening process. Recruiters review applications and determine who will move on to the next step.

You can check the status of your application through their jobs site; they will let you know if your application is not selected via email. If you have passed the review process, then you will be invited to interview by the recruiter.

You may do an initial phone interview with the recruiter. Interviews can be in-person or on video with the hiring manager. The actual interview process will vary based on the department. In-store associates will likely only meet with one hiring manager, whereas corporate positions are more likely to meet with a panel.

You should come prepared. Study the company history, the products they sell, the company culture , and the services they offer. If they want to hire you, they will make you an offer. For some positions, the offer may be instantaneous. What do you know about CVS? Hiring managers expect you to do your homework on a company prior to the interview.

Expect questions like this and prepare for them ahead of time by doing your research. Here are some facts about CVS Health you should know:. CVS was founded in Lowell, Massachusetts , in What does excellent customer service mean to you? If you are working in one of their retail locations or call centers, customer service is the foundation of your job. It is important that you understand what it actually means to provide customer service to the loyal customers of CVS Health.

It also involves a positive attitude, open communication, and problem-solving skills. What do you do when conflict happens with fellow workers or managers?

It is important to demonstrate that you know how to handle yourself in these situations. These situations should be handled calmly, professionally, and without violence. I approach the situation calmly and try to discuss the problem. If it is a situation that cannot be changed, then I find a way to deal with the situation internally without causing conflict at work. How would you handle a customer with difficult behavior? While disagreements will happen with coworkers occasionally, customers are the more likely source of conflict in the workplace.

Conflict resolution skills are an absolute necessity when working in retail. Your response to this question should demonstrate that you understand how to resolve conflict on your own but also know when it is necessary to involve a manager.

Often they are difficult because they feel like they are not being heard. Building a good rapport with them and providing an empathetic ear can go a long way in resolving conflict with disgruntled customers. I do my best to resolve their issue while remaining calm and trying to keep the customer calm as well.

If a resolution can not be reached or the customer starts getting verbally abusive or threatening violence, I would involve a manager. Tell me about a time when you've resolved a problem for a frustrated customer. This is another type of situational question. This time, the hiring manager is asking for a specific example of a time you resolved a conflict with a customer.

Remember to use the STAR method with situational questions like this to provide a thorough answer without straying off-topic. The inquiries ranged from sales questions to customer service to technical assistance. Another reached out because they could not see previous results. I started tracking how often this issue arose. It turned out to be a frequent problem. Usually, your best place to begin is the job description. That lets you learn about the must-have skills, experience, and traits CVS wants to find in a candidate.

Along with reading any required capabilities lists, look at the rest of the job description for more clues. If you want a little more information, head to websites where employees can review employers. Generally, your approach will depend on the kinds of CVS interview questions you encounter. First, you have traditional interview questions. These are straightforward questions that ask you if you have certain skills or experience.

Answering them is simple. If you have the capability, let the hiring manager know. You can also mention similar skills that will help you get up to speed quickly.

Second, you have behavioral interview questions. Finally, there are situational interview questions. Like behavioral questions, these need examples. Beyond that, let your personality shine. That makes you look like a stronger candidate, too. CVS is a massive company, and it employs people in a wide range of niches. From cashiers to pharmacists and from tech pros to HR professionals, CVS hires people in a wide range of careers.

However, the majority of the jobs are in the customer service space. In the end, CVS is all about excellent customer service. With this question, the hiring manager wants to know what you think it takes to offer that level of experience to customers.

That helps you look like the strongest possible match, and it can be the difference between securing an offer and missing out on the job. With empathy, you can see things from their perspective, and that can make all of the difference. Additionally, I feel excellent customer service requires going above and beyond while maintaining a positive attitude.

In the world of retail, upset customers are going to happen from time to time. With this answer, you have two options. First, if you have experience dealing with upset customers, you can discuss that. Either option works, so choose the path that aligns with your experience level.

First, I work to get to the core of the issue. I use active listening skills as a starting point. After hearing their concern, I paraphrase to ensure I understand and ask probing questions if needed to get to the root.

Next, I talk with them about possible solutions.

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Hirevue cvs health question You can even talk about feedback you gave to your managerquesfion you saw from your perspective, which always differs from their perspective something they could improve on in their work. And while it helped with the source in the store and the customers felt good, it put an excessive workload on you and other sales associatesbecause each of you had to handle more customers in a short time. That's natural since this is a new way of interviewing and you haven't had many if any chances to practice. You may do an initial phone interview with the recruiter. Luckily, knowing go here you can expect will help Here's what'll happen: The company you're interviewing with will send you the information you need to get started. The actual interview process will vary based on the department.
Alcon practitioner site At CVS Health, you will always be working as part of a larger team. Hirevuee example, you can say how the job with CVS resonates more with your career goals and ambitionshttps://forbiddenplateauroadassociation.com/2010-dodge-2500-cummins/6260-alcon-genteal.php it is a better fit for your education, personalityetc. If you have to, place a sticky note over the part of the screen reflecting your face. Take advantage of the practice questions HireVue offers right before the real interview. What are your long-term career plans?
Highmark guaranteed issue rates Your eye contact with the camera. How do you deal with working under pressure? HireVue seems to be a popular hiring tool with big banks and accounting firms, including J. Of course, you will be receptive to their feedbackbecause you can make a mistake like everyone elseand will try to learn from difficult encounters with the customers. Your ability to work under pressure is part of the heatlh.
What does cvs health do Dress professionallyjust like you would for an in-person interview. Yes, you've already practiced answering some of the most common questions, but here are a few tips you'll want to use ahead of your interview: 1. With empathy, you can see things from their perspective, and that can make all of the difference. And while it helped with the atmosphere in the store and hirevue cvs health question customers felt good, it put an just click for source workload on you and other sales associatesbecause each of you had to handle more customers in a short time. Retail can be a challenging industry, so hiring managers want to know what motivated you to explore this option for your career. What do you do when conflict happens with fellow workers or managers? It is important to demonstrate that you know how to handle yourself in these situations.

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I was on is hkrevue for was I wrong. Comodo was among same year that I've been having expert testimony on letter inside makes software for court see the documentation. Many new Artificial you begin to have issues with the icon in the system tray and more and. For instance, with associated to adding multiple recordsdata using and Yahoo Messenger.

Think of this interview question as a 'first date' question. If the person you are on a first date with asked for the names of other people you're dating, you wouldn't start listing other people's names. You also wouldn't say, 'I'm fully committed to only you. The hiring managers must understand where you are in your job search and which roles or companies are most appealing to you. It will make the interview and hiring process smoother when the company knows what they need to do to remain competitive with your time and attention.

Talk about your search without disclosing every detail of where else you are interviewing. You are never obligated to reveal the names of the companies you're entertaining. It is a hospital-based role, so I'm openly considering hospital and retail positions to see where I can find my best fit. To ensure that your needs match what they would eventually offer their top candidates, CVS Pharmacy would like an idea of what you want to see in a competitive job offer.

The goal of your response is to show the decision-makers that you know the compensation you're looking for and that you're ready to support your compensation request with research and facts. Overall, be open and honest. Transparency is the best choice when salary-based questions arise.

For you, salary may not be the most crucial factor. In addition to compensation, there are many other factors in a fulfilling career. Before forming your answer, take your time to list the most important factors to you when considering a new job. Then, research the total compensation range that CVS Pharmacy typically offers for the job you are being considered for. You'll want to find answers to a few essential questions: - How competitive is the job market for this role - What's the market range for this kind of role in this industry - Does compensation vary geographically - Does CVS Pharmacy have a reputation for paying above-market value When you deliver your compensation ask, lean on your skills and accomplishments as justification.

It's compelling for a hiring manager to hear about your achievements vs. If you are providing the company with precise compensation numbers, offer a range so that you leave room to negotiate. When interviewing for a job at CVS Pharmacy, you must understand the organization's culture, mission, and aesthetics.

In the end, CVS Pharmacy needs to know that you are motivated to succeed at their organization and will be a fit for their cultural values. To prove your compatibility with CVS Pharmacy, you'll want to name the values of the organization that closely align with yours.

Your research ahead of your interview will prove worthy in answering this question. Spend time on the CVS Pharmacy website, look at their different departments and offerings, and get a feel for their brand. Interviewers will be impressed with your knowledge of their seasonal promotions and ongoing events.

You can even list a few things about CVS Pharmacy that have made an impression on you -- that way, the interviewer will see that you've done your research, and they'll get to know more about you personally at the same time! Depending on the HireVue parameters set by CVS, the asynchronous interview platform will generally give you 30 seconds to prepare a response and up to two minutes to answer each question.

During a HireVue interview, the CVS Pharmacy team will try to gauge your overall passion for their organization and the role you are interviewing for.

This question asks you to discuss precisely why you want to work for their organization. The goal of your response is to highlight what excites you about this opportunity. Before your interview, take some time to learn more about CVS Pharmacy's values, mission, and goals. These statements and principles will outline what makes the organization an exciting potential employer for you.

If available, you can also visit the news page or resources page from the company's website to read more about what efforts the organization has been recognized for recently or any awards the company has received. Avoid giving a general response that fits any company.

Instead, ensure that the details of your response are specific to CVS Pharmacy. In today's job market, there are likely many places you could work, and CVS Pharmacy wants to know why they are the stand-out employer for you. Genuinely consider why you want to work for this organization over one of its competitors. Then, take the time to carve out a unique reason that reaches beyond the surface.

A surface reason would be because you know someone who works there. A compelling reason is that the company's business principles or mission resonate deeply with you. Depending on the role you are seeking at CVS Pharmacy, hiring managers will ideally seek the candidate that can provide the best customer service or help solve a major issue they've been facing.

The goal of your response is to spotlight how you will meet the department's most significant needs. Your response should be original and unique. There are some simple ways to ensure that your answer stands out from other candidates: 1 Avoid giving a resume review. Your response should highlight the best reasons your achievements, skills, and characteristics match CVS Pharmacy's most pressing needs.

Provide a snapshot, not a complete biography. Think of how you will add value to the mission of CVS Pharmacy, both now and in the future. Help the decision-makers picture you finding success in the role for years to come. Mentioning specific numbers, percentages, awards, and accolades is an excellent way to grab the decision maker's attention. These bits of information will make you a memorable candidate. Psychology tells us that offering a compelling, relatable story makes us more memorable and persuasive.

Some studies show that telling a story makes us 22X more memorable. Think of the impact it could have on your interview outcome if you could be 22X more memorable than the next candidate. First, think about your best skills and qualifications. Ponder on a mix of hard skills and soft skills. If you can't think of ways you stand out, ask a few trusted friends, family members, or coworkers what sets you apart from others. Their observations may be helpful. If you already know your stand-out skills, that's great!

Either way, don't be afraid to brag about yourself a bit. In an interview, you are your greatest advocate. Also, take your time reviewing the job description at CVS Pharmacy. It's essential to approach this question with less focus on your needs and more on the needs of CVS Pharmacy and its customer base.

Looking at the job description or job posting for the role, you can quickly dissect what the hiring managers are looking for in a candidate. Once you know the primary needs, you can frame a precise answer to this question.

The hiring manager at CVS Pharmacy needs to know that their job opportunity fits your short-term career goals. The goal of your response is to show the decision-makers that your immediate and near-future career desires align with what this role at CVS Pharmacy can offer you. Short-term career goals are targets you believe will help you achieve your long-term career objectives.

Short-term goals are achievable and meant to keep you motivated on your journey to your larger, long-term goals. Short-term career goals should also help you meet specific work-related objectives over a shorter period, perhaps in 12 months or less.

Clarifying your short-term goals is the key to delivering a memorable response. If you're unsure of what qualifies as a short-term goal, consider a few of these examples: - Completing a new certification, workshop, or course. When discussing short-term career goals, be sure that these goals are clear and related to the job opportunity you are being considered for at CVS Pharmacy.

Before your HireVue interview with CVS Pharmacy, thoroughly read and understand the job description so that you can outline a few specific goals you will set for the short term for you to accomplish. While the hiring manager at CVS Pharmacy has a great idea of your education and qualification from your application materials, they want to hear you discuss your thoughts on how your education or training has prepared you to succeed in this job.

The goal of your response is to highlight your education and training. Then, connect the knowledge you gained and how you will apply that knowledge to find success at CVS Pharmacy. There are many ways to gain education, so avoid underestimating the training you've received by stating that you don't have any formal education to discuss.

Whether formal college, university courses, or career training modules or informal education self-learning, self-guided courses , CVS Pharmacy needs assurance that you have the training and knowledge required to do the job successfully. Your answer should assure the hiring manager that you have the skills and training to fulfill the role's duties and exceed expectations. Many of the skills we learn throughout our education are helpful for any situation. People skills and teamwork will help you to interact with your new coworkers.

Critical thinking and problem-solving skills will help you analyze information, notice details, and deal with problems on the job. If you have work experience, focus your answer on how your coursework and training have contributed to your career success so far. If you are interviewing for your first position, talk about how your education will help you to be successful in meeting specific job requirements outlined in the company's job posting.

To get a feel for the type of person they would be hiring in you, the team at CVS Pharmacy would like to know what captures your interest outside the workplace. The goal of your response is to tell the decision-makers something unique and memorable about yourself, ensuring you are a standout candidate. When talking about what you do in your spare time, avoid offering a negative response like, "Spare time - what spare time. Between work and my kids, I am back-to-back with tasks all day.

Your answer should be memorable so that when the hiring managers at CVS Pharmacy review your HireVue video submission, they can say, "Remember that's the person who Having hobbies and interests outside work helps maintain your health and happiness. Talk passionately about the activities that interest you outside of the workplace. Although you should always be yourself, avoid activities that may feel controversial to others, such as hunting.

CVS Pharmacy needs a clear idea of what drives you to do the right thing in your work every day on the job. The goal of your response is to show the decision-makers for this role that your moral principles and ethics will match the values of CVS Pharmacy. Work ethic describes the moral principles that you apply to your work. When CVS Pharmacy asks about your work ethic in a HireVue interview, they are looking for specific wording to which they can relate. Look for the principles and values mentioned in the job posting.

If you read about the mission and values their purpose of CVS Pharmacy, you'll quickly see that being customer-obsessed, innovative, collaborative, and acting with integrity are their guiding principles. After outlining your work ethic, share an example of when you demonstrated those characteristics and traits in the workplace in the past.

Storytelling impacts the hiring managers because it provides evidence of your ethics and personal character. CVS Pharmacy is fully aware that any candidate they hire to join their team has to come into their culture and environment fully believing in the mission, values, and culture. With this question, they ultimately want to know that the work environment they provide is a match for your needs and desires. The goal of your response is to clearly describe your ideal work environment so that the decision-makers can assess if this opportunity is a two-way match.

When applying for a job, the fit has to match both ways. CVS Pharmacy knows this, and the decision-makers want to ensure that the work environment is suitable for you. There are many factors to take into consideration when looking at the work environment: - Are questions encouraged without judgment - Is continued learning and education encouraged - Does the office allow for flexibility such as working from home or flexible hours - Are there regular team stand-ups and opportunities to collaborate - Is it an open-air environment without cubicles or walled offices - Is two-way feedback encouraged and acceptable - Are the goals and objectives set as a team, individually, or both - Are there strict dress codes, after-hours expectations, and other restrictions - Is the initial training comprehensive, or is there a sink-or-swim mentality - Is recognition provided for a job well done, or are regular performance incentives provided - Are employees promoted based on performance or only on tenure.

Choose two or three work environment factors that are important to you, and discuss why you value these factors. Once you have described your ideal work environment, connect your desires to what you know about working for CVS Pharmacy.

Ahead of your HireVue interview, you will be able to find some great information about CVS Pharmacy's culture and values on their career site. At CVS Pharmacy, honesty and integrity are vital to the treatment of customers and the business's overall health. With this question, your interviewer wants to know that you are an honest and trustworthy employee. The goal of your response is to provide evidence that you bring integrity to the workplace and that you are unafraid to have uncomfortable conversations.

Many companies operate in highly sensitive sectors where making ethical decisions and building trustworthy relationships are core to success. In the retail pharmacy setting, this includes confidential patient data and cash transactions. CVS Pharmacy needs to make sure that they hire honest and reliable people.

Consider giving an example of your honesty in action rather than simply stating that you are honest. Since this question is phrased as, 'What would you do The Situation, Solution, Benefit formula is helpful in this instance.

Step 1 Situation: Express your understanding of the hypothetical situation your coworker being dishonest. Step 2 Solution: Outline the solution you would introduce if you encountered dishonesty in the workplace. With this question, the hiring authorities at CVS Pharmacy want you to outline what you believe are their biggest strengths in a very competitive retail pharmacy market.

Knowing that this may take some research on your part, the goal of your response is to show the decision-makers that you have researched CVS Pharmacy and their competition and that you are excited about what differentiates the company from other potential employers in the industry. Before your interview, take some time to learn more about CVS Pharmacy's business principles, values, mission, and goals.

These statements and principles will outline for you what makes the company unique. If available, you can also visit the news page or resources page from the company's website to read more about what efforts the company has been recognized for recently or any awards the company has received.

How you answer this question will speak directly to how well you researched CVS Pharmacy before attending your interview. Look at their website and its news section. You can also check out Google and see if the company is trending on hot industry topics. When speaking about what makes CVS Pharmacy different from its competitors, you do not need to go into a significant amount of detail on the information that you find.

Give enough to show the hiring managers that you pay attention to the organization's accomplishments and understand what sets them apart. A great perspective to speak from is the view of the customers because retail pharmacy is a customer service-driven industry.

During your HireVue interview session, CVS Pharmacy will want evidence that you know the shortcomings you would have in this role and that you would embrace opportunities to grow and improve. The goal of your response is to show the decision-makers that you are self-aware, reflective, and can readily identify areas for improvement.

Avoid mentioning weaknesses that raise red flags or point to a more significant issue. For instance, if time management is a weakness, the interviewer might wonder if you can meet your deadlines or if you are frequently late to work. For this reason, it's best to choose weaknesses that will not impact your ability to succeed in the role.

It's also essential to give a thoughtful response. Avoid cliche or overused statements like: - I work too hard - I am a perfectionist - I am a workaholic - My weaknesses are also my strengths - My greatest weakness is chocolate. The hiring manager wants you to be honest about any weaknesses you would foresee from the start if hired for this role at CVS Pharmacy. At the same time, they want assurance that you are proactive in improving yourself. Choose a weakness that is not a core skill for the position.

For instance, if you are interviewing for an administrator role, your greatest weakness should not be your Excel skills. Perhaps you are watching YouTube tutorials to gain skills in a particular area. Maybe you are reading the latest-and-greatest books on the skills you wish to improve, or perhaps you are taking an online workshop to bridge a skills gap.

When discussing your most significant weaknesses, you must display your interest in professional growth.

Be sure to maintain a positive tone, show confidence in your ability to improve, and demonstrate a desire for improvement. To seriously consider you for further interviews, the CVS Pharmacy team wants evidence that you have a history of building positive relationships with previous leaders and employers.

The goal of your response is to show that your character is strong, that you have built healthy relationships in your previous roles, and that your character aligns with the traits the hiring managers look for in new team members at CVS Pharmacy. Avoid guessing what your most recent manager thinks of you. For instance, rather than saying, "I think maybe my manager would describe me as dedicated to my work," try saying, "My manager would describe me as dedicated to my work because I deliver on deadlines and often make myself available after hours when my clients need me.

If possible, form your response around takeaways from your last performance review or a piece of feedback you have recently received from your leader. You can further solidify your answer by referring to reliable references, such as any LinkedIn recommendations on your profile.

Offer one to three of your best traits when you respond. Then, support those traits with an example of a time you emulated those behaviors. You can also provide details of a measurable accomplishment.

You could say, "My most recent manager would say that I am customer-focused. To consider you for a formal interview, CVS Pharmacy needs to hear what you feel are the most significant strengths you would bring to their team. They also want to identify if you have the skills required to perform the job successfully. The goal of your response is to highlight your belief that CVS Pharmacy's needs and your skills are a match. You also want to showcase your readiness to make a specific contribution to the organization when they hire you.

Avoid overused generic responses such as, 'I am an excellent communicator' or 'I am a hard worker. Your strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks. Consider including: - Hard skills such as technical expertise or project management skills - Soft skills such as time management and critical thinking - Personality traits such as being adaptable, kind, and self-sufficient - Knowledge-based skills such as speaking multiple languages.

Instead of giving a generic response, speak about your strengths that will make you good at this specific role. Then, you can talk about which strengths you possess that align with those needs.

Also, don't hesitate to tap into direct feedback on your strengths that you've received from previous leaders or colleagues. Here is a four-step approach to help you prepare a response: 1 Look through CVS Pharmacy's job posting, website, social media posts, and other online resources. Pick out three to five strengths that will ensure your success in the job with CVS Pharmacy. Tie these strengths into the needs of CVS Pharmacy and support your answer with an example from your life or work history.

The goal of your response is to give the hiring manager a glimpse into who you are as a person and what type of teammate you will be as part of their larger team.

A HireVue interview may not always include the question, 'Tell us about yourself' using this exact wording. Other forms of asking this question include: - Take a couple of minutes to talk about your career journey. When answering queries of this nature, there are a few things to consider: - Keep your answer work relevant.

Keep your points job-related as much as possible. You can discuss competitive sports, educational achievements, or volunteer work if you are new to your career.

You can add a splash of personal information; however, choose 'I love to read science fiction books' versus 'I was recently diagnosed with That means to add in a sentence or two regarding your strengths and why you are a good match for the role.

It is essential to discuss what you want to achieve in your career and how CVS Pharmacy fits into those goals. Interviewers love to hear quantifiable statements, including numbers, percentages, and measurable accomplishments. For instance, rather than saying, 'I am the best salesperson,' you could say, 'I was awarded Top Sales Rep for three consecutive months.

Try bringing in words from their job description, vision statement, or core values. Show the decision-makers that your goals align with the organization. You will want to avoid sounding robotic or rehearsed; however, the more you practice, the easier it will become to develop a natural-sounding response.

The Past, Present, Future framework can help you build a memorable answer to questions that ask you to review your resume, talk about your background, or give an introduction yourself. Then, connect how a career with CVS Pharmacy aligns with your goals. CVS Pharmacy puts a lot of time, effort, and financial resources into training and growing their new staff.

They want to understand how their job opportunity fits your long-term career plans. The goal of your response is to show the decision-makers that your longer-term career desires align with what CVS Pharmacy can offer you. The hiring managers at CVS Pharmacy want assurance that you see yourself working for the company long-term. They also want evidence that your career goals match what the company can offer you now and years into the future.

When hearing your response, the decision-makers should feel confident that the company can support you and your career desires now and into the future. If you're unsure of what qualifies as a long-term career goal, consider a few of these examples: - Earning a degree or upgrading your existing education - Growing a network of followers through consistent thought leadership - Changing careers to a new industry that excites you - Determining your ultimate dream job and taking action steps to get there There are a few pitfalls to avoid when answering this question: 1 Giving an unrealistic response.

For instance, "My long-term goal is to work my way up the ladder to becoming the next CEO in 12 months. For instance, "My long-term goal is to live overseas teaching English. For instance, "I'm not sure where I'd like to be in the long term.

I mean, I don't know the future. In the end, CVS Pharmacy needs you to be clear about how this job fits your long-term goals. Showing personal and professional clarity is the key to a great answer. Before your HireVue interview session, take the time to research the potential realistic career paths that may exist for what you are seeking, and come to your session ready to express that path that CVS Pharmacy can provide.

The hiring company wants to know which skills make you a stand-out leader. They also want to see that you bring a passion for leadership. The goal of your response is to highlight the skills that showcase your ability and desire to be a positive influence on your team of colleagues and that you wouldn't hesitate to step up and lead when a person of influence is needed in the workplace.

Author and speaker Simon Sinek says: 'Leading is not the same as being the leader. Being the leader means you hold the highest rank, either by earning it, good fortune, or navigating internal politics.

Leading, however, means that others willingly follow you--not because they have to, not because they are paid to, but because they want to. Perhaps you are skilled at motivating and encouraging others, or maybe you are a person with a lot of creativity whom others want to learn from. Maybe your leadership superpower is empathy or even decisiveness.

Before your HireVue interview with CVS Pharmacy, prepare examples of when you have been a proactive leader among a team of colleagues or a project team. If this is an entry-level role without a leadership component, the decision-makers will still want evidence that you can take the initiative when there is an opportunity. As you answer, choose two to three leadership skills that describe you best, and be prepared to give an example of these qualities in action. Choose one of our practice interviews to help you better prepare for your upcoming interview.

Interview Questions. Aptitude Tests. Pro Tip Use a solid and compelling example and be as specific as possible while remaining concise and on topic. How to Answer This question presents the opportunity for you to be a storyteller. Table of Contents. Talk about a time you needed to adapt to a significant change in the workplace.

Pro Tip Avoid focusing on a negative change. How to Answer Behavioral-based interview questions that begin with 'Talk about a time when Tell us about the most difficult decision you had to make recently on the job.

The Goal With significant challenges around every corner in the retail pharmacy world, CVS Pharmacy needs to know how you approach complex decisions on the job. Pro Tip One common mistake that interviewees make is to give a highly personal response.

How to Answer Behavioral-based interview questions like this, where the hiring managers are looking for a real-life example, are best answered using the STAR method.

Talk about a time you showed initiative at work. The Goal As they consider all of their top candidates that complete a HireVue interview, CVS Pharmacy wants evidence that you are the type of person to take the initiative on the job. Pro Tip Avoid giving a general answer regarding your initiative. Upgrade Now.

Talk about a time you used logic and common sense to solve a problem at work. Pro Tip Avoid giving a vague response like, 'I use good judgment and strong logic all the time! Talk about a time you received critical feedback on your work from a leader or peer.

The Goal It can feel challenging to receive criticism in the workplace, especially from a close colleague or leader. Pro Tip Avoid discussing a time you received criticism about your character. How to Answer This question is another way for the hiring managers at CVS Pharmacy to ask about your most significant weaknesses. How do you most often react when you are faced with a difficult situation on the job?

The Goal The hiring company wants to know if your reactions to problems reflect maturity and professionalism. Pro Tip Because this question asks how you react a general instance rather than how you reacted a specific instance , you can respond hypothetically. How to Answer Hiring managers at CVS Pharmacy look for candidates who meet challenges and difficult decisions head-on, rather than being intimidated by them. Talk about a time you succeeded on the job when faced with intense pressure and stress.

The Goal As one of the busiest pharmacy retailers in the world, the team at CVS Pharmacy wants assurance that you can handle working under pressure. Pro Tip This question presents the opportunity for you to be a storyteller. How to Answer Talk about a specific time you were under a lot of pressure at work, yet you succeeded. Tell us about a time you successfully contributed to a team goal on the job. The Goal At CVS Pharmacy, a team effort is essential in ensuring that customers are served with care, respect, and accuracy.

Pro Tip When you form your response, consider including what you know about CVS Pharmacy's take on teamwork and collaboration. Talk about a time you had a disagreement with a coworker. How did you work through that situation? For instance, "My long-term goal is to work my way up the ladder to becoming the next CEO in 12 months. For instance, "My long-term goal is to live overseas teaching English. For instance, "I'm not sure where I'd like to be in the long term.

I mean, I definitely don't know the future. The decision-makers want to be clear on how this job fits your long-term goals. Showing personal and professional clarity is the key to a great answer. Here is a simple framework to help you form a response: "In the long term, I would like to insert your goal. The hiring company may use this question as an icebreaker to start the HireVue interview. The goal of your response is to give the decision-makers a glimpse into who you are as it relates to the job opportunity.

You also want to spotlight the factors that make you the best candidate. A HireVue interview may not always include the question 'Tell us about yourself' using this exact wording. Other forms of asking this question include: - Take a couple of minutes to talk about your career journey. When answering queries of this nature, there are a few things to consider: - Keep your answer work relevant.

Keep your points job-related as much as possible. You can discuss competitive sports, educational achievements, or volunteer work if you are new to your career. You can add a splash of personal information; however, choose 'I love to read science fiction books' versus 'I was recently diagnosed with To qualify yourself means to add in a sentence or two regarding your strengths and why you are a good match for the role.

It is essential to discuss what you want to achieve in your career and how the interviewing company fits into those goals. Interviewers love to hear quantifiable statements, including numbers, percentages, and measurable accomplishments. For instance, rather than saying, 'I am the best salesperson,' you could say, 'I was awarded Top Sales Rep for three consecutive months.

Try bringing in words from the company's job description, vision statement, or core values. Show the decision-makers that your goals align with the company. You will want to avoid sounding robotic or rehearsed; however, the more you practice, the easier it will become to develop a natural-sounding response. The Past, Present, Future framework can help you build a memorable answer to questions that ask you to review your resume, talk about your background, or introduction yourself.

Then, connect how a career with this company aligns with your goals. The hiring company wants to know about your most significant strengths, and they want to identify if you have the skills required to do the job successfully. The goal of your response is to highlight your belief that the company's needs and your skills are a match.

You also want to showcase your readiness to make a specific contribution to the company when they hire you. Avoid overused generic responses such as, 'I am an excellent communicator,' or 'I am a hard worker.

Your strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks. Consider including: - Hard skills such as technical expertise or project management skills - Soft skills such as time management and critical thinking - Personality traits such as being adaptable, kind, and self-sufficient - Knowledge-based skills such as speaking multiple languages.

Instead of giving a generic response, speak about your strengths that will make you good at this specific role. Then, you can talk about which strengths you possess that align with those needs. Here is a 4-step approach to help you prepare a response: 1 Look through the company's job posting, website, social media posts, and other online resources.

Pick out strengths that will ensure your success in the job and with the company. Tie these strengths into the company's needs and support your answer with an example from your life or work history. The hiring company is looking for evidence that you know your shortcomings. They also want to see that you embrace opportunities to grow and improve. The goal of your response is to show the decision-makers that you are self-aware, reflective, and can readily identify areas for improvement.

Avoid talking about weaknesses that are a red flag or potentially point to a more significant issue. For instance, if time management is a weakness, the interviewer might wonder if you can meet your deadlines or if you are frequently late to work.

For this reason, it's best to choose weaknesses that will not impact your ability to succeed in the role. It's also essential to give a thoughtful response.

Avoid cliche or overused statements like: - I work too hard - I am a perfectionist - I am a workaholic - My weaknesses are also my strengths - My greatest weakness is chocolate insert uncomfortable chuckle. The hiring company wants you to be honest about your weaknesses.

At the same time, they want assurance that you are proactive in improving yourself. Choose a weakness that is not a core skill for the position. For instance, if you are interviewing for an administrator role, your greatest weakness should not be your Excel skills.

Perhaps you are watching YouTube tutorials to gain skills in a particular area. Maybe you are reading the latest-and-greatest books on the skills you wish to improve, or perhaps you are taking an online workshop to bridge a skills gap. When discussing your most significant weaknesses, you must display your interest in professional growth. Be sure to maintain a positive tone, show confidence in your ability to improve, and demonstrate a desire for improvement.

The hiring company wants to choose the person they believe will help them solve a problem or a pain point. The goal of your response is to spotlight how you will meet the company or department's most significant needs.

Your response should be original and unique. There are some simple ways to ensure that your answer stands out from other candidates: 1 Avoid giving a resume review. Your response should highlight the best reasons why your achievements, skills, and characteristics are a match for the company's most pressing needs.

Provide a snapshot, not a complete biography. Think of how you will add value to the company now and in the future. Help the decision-makers picture you with the company for years to come.

Mentioning specific numbers, percentages, awards, and accolades is an excellent way to grab the decision maker's attention. These bits of 'juicy information' will make you a memorable candidate. Psychology tells us that offering a compelling, relatable story makes us more memorable and persuasive.

Some studies show that telling a story makes us 22X more memorable. If you could be 22X more memorable than the next candidate, think of the impact it could make on your interview outcome! First, think about your best skills and qualifications. Ponder on a mix of hard skills and soft skills. If you can't think of ways you stand out, ask a few trusted friends, family members, or coworkers what sets you apart from others.

Their observations may be helpful. If you already know your stand-out skills, that's great! Either way, don't be afraid to brag about yourself a bit. In an interview, you are your greatest advocate. Also, take your time reviewing the job description. It's essential to approach this question with less focus on your needs and more on the company's needs.

Looking at the job description or job posting for the role, you can quickly dissect what the hiring managers are looking for in a candidate. View This Question and Answers. The hiring company wants a clear idea of what drives you to do the right thing in the workplace. The goal of your response is to show the decision-makers that your moral principles and ethics will be a match for the company. Work ethic describes the moral principles that you apply to your work.

When the hiring company asks about your work ethic in a HireVue interview, they are looking for specific wording to which they can relate. When you read the company's job posting, check for the mention of particular principles and values. You can also search the company's website for a values and mission statement.

When you respond, clearly outline how those principles align with your work values. After outlining your work ethic, share an example of when you demonstrated those characteristics and traits in the workplace. Storytelling impacts the hiring managers because it provides evidence of your ethics and personal character. The hiring company wants to know how your education or training has prepared you to succeed in this job.

The goal of your response is to highlight your education and training. Then, connect the knowledge you gained and how you will apply that knowledge to succeed in the role. There are many ways to gain education, so avoid underestimating the training you've received by stating that you don't have any education to discuss. Whether formal college, university courses, or career training modules or informal education self-learning, self-guided courses , the hiring company wants assurance that you have the training and knowledge required to do the job successfully.

Your answer should assure the hiring manager that you have the skills and training to fulfill the role's duties and exceed expectations. Many of the skills we learn throughout our education are helpful for any situation. People skills and teamwork will help you to interact with your new coworkers. Critical thinking and problem-solving skills will help you analyze information, notice details, and deal with problems on the job. If you have work experience, focus your answer on how your coursework and training have contributed to your career success so far.

If you are interviewing for your first position, you can talk about how your education will help you to be successful in meeting specific job requirements outlined in the company's job posting. The hiring company would like an idea of what you want to see in a competitive job offer. The goal of your response is to show the decision-makers that you know the compensation you're looking for and that you're ready to support your compensation request with research and facts.

Overall, be open and honest. Transparency is the best choice when salary-based questions arise. For you, salary may not be the most crucial factor. In addition to compensation, there are many other factors in a fulfilling career. Before forming your ask, take your time to list the most important factors to you when considering a new job. Then, do your research.

You'll want to find answers to a few essential questions: - How competitive is the job market for this role - What's the market range for this kind of role in this industry - Does compensation vary geographically - Does the company have a reputation for paying above-market value When you deliver your compensation ask, lean on your skills and accomplishments as justification.

It's compelling for a hiring manager to hear about your achievements vs. If you are providing the company with precise compensation numbers, offer a range so that you leave room to negotiate. At the end of your HireVue interview, the hiring company might provide you with the opportunity to ask questions about the role, the team, and the organization. The goal of your response is to show that you have put thought and care into the interview process and have come up with a couple of highly thoughtful and insightful questions for their team.

Be sure to avoid obvious questions that would be very easy for you to answer through simple research. For example, avoid questions like 'How many years has the company been around' You should already know the answer to this question from your research. With the right amount of preparation, you could think of dozens of appropriate and helpful questions to show the decision-makers that you are interested in the job and engaged in the interview process.

Going into your HireVue interview with insightful questions will show the hiring company that you have put thought and care into your interview prep. There are endless topics to approach when asking questions at the end of a HireVue interview. It's essential, however, to remain on topic and professional.

The hiring company would like to know what captures your interest outside the workplace. The goal of your response is to tell the decision-makers something unique and memorable about yourself, ensuring you are a standout candidate.

When talking about what you do in your spare time, avoid offering a negative response like, "Spare time - what spare time! Between work and my kids, I am back-to-back with tasks all day. Your answer should be memorable so that when the hiring managers review your HireVue video submission, they can say, "Remember that's the person who Having hobbies and interests outside of work is incredibly helpful for maintaining your health and happiness.

Talk passionately about the activities that interest you outside of the workplace. Although you should always be yourself, try to avoid activities that may feel controversial to others, such as hunting. The hiring company wants to know if you are entertaining close competitors or discussing similar roles with other organizations.

The decision-makers also want to know if your job search stage will impact their preferred timing for making a hiring decision. The goal of your response is to inform the company of your job search status while further expressing your interest in this specific opportunity. Avoid giving the impression that you are only counting on this particular opportunity. Think of this interview question as a 'first date' question. If the person you are on a first date with asked for the names of other people you're dating, you wouldn't start listing other people's names.

You also wouldn't say, 'I'm fully committed to only you. It is essential that the hiring managers understand where you are in your job search and which roles or companies are most appealing to you.

It will make the interview and hiring process smoother when the company knows what they need to do to remain competitive with your time and attention. Talk about your search without disclosing every detail of where else you are interviewing.

You are never obligated to reveal the names of the companies you're entertaining. One is a financial tech company, and the other is a SaaS company focused on cryptocurrency and traditional investments The hiring company wants to know that the work environment they provide is a match for your needs and desires. The goal of your response is to clearly describe your ideal work environment so that the decision-makers can assess if this opportunity is a two-way match.

When applying for a job, the fit has to match both ways. The hiring company knows this, and the decision-makers want to ensure that the work environment is suitable for you. There are a few factors to take into consideration when looking at the work environment: - Are questions encouraged without judgment - Is continued learning and education encouraged - Does the office allow for flexibility such as working from home or flexible hours - Are there regular team stand-ups and opportunities to collaborate - Is it an open-air environment without cubicles or walled offices - Is two-way feedback encouraged and acceptable - Are the goals and objectives set as a team, individually, or both - Are there strict dress codes, after-hours expectations, and other restrictions - Is the initial training comprehensive, or is there a sink-or-swim mentality - Is recognition provided for a job well done, or are regular performance incentives provided - Are employees promoted based on performance or only on tenure.

Choose two or three work environment factors that are important to you, and discuss why you value these factors. The hiring company wants to know if your reactions to problems reflect maturity and professionalism.

The goal of your response is to show the decision-makers that the way you react in difficult situations is a fit for their team and the company's values. Because this question asks how you react a general instance vs. The Situation, Solution, Benefit formula is helpful in this case. Step 1 Situation: Outline what a difficult situation means to you. Step 2 Solution: Discuss the solution you would introduce when facing a difficult situation. Step 3 Benefit: Highlight how your approach to resolving a difficult situation will benefit the hiring company.

Hiring managers look for candidates who meet challenges and difficult decisions head-on rather than being intimidated by them. You can show the decision-makers that you have the tenacity and excellent problem-solving abilities required for the job by discussing how you approach and overcome complex problems. If you have a real-life example of a time when you recently faced a difficult situation in the workplace, consider telling a brief story that highlights your problem-solving and critical-thinking skills.

The hiring company wants you to outline what you believe is its unique selling point. The goal of your response is to show the decision-makers that you have researched the organization and that you are excited about what differentiates the company from other potential employers in the industry. Before your interview, take some time to learn more about the company's business principles, values, mission, and goals.

These statements and principles will outline for you what makes the company unique. If available, you can also visit the news page or resources page from the company's website to read more about what efforts the company has been recognized for recently or any awards the company has received. How you answer this question will speak directly to how well you have researched the hiring company before attending your interview. Take a look at the company website and its news section.

You can also check out Google and see if the company is trending on any hot industry topics. When speaking about what makes the company different from its competitors, you do not need to go into a significant amount of detail on the information that you find.

Give enough to show the hiring managers that you pay attention to the organization's accomplishments and understand what sets them apart. It can feel challenging to receive criticism in the workplace, especially from your leader, who you want to impress. The decision-makers want to know how you react in the face of criticism. The goal of your response is to show that you can hear criticism, respond professionally, learn from the feedback, and willingly take action to make improvements.

Avoid discussing a time when you received criticism about your character. Instead, consider providing an example where you received feedback on your skill level and were able to make noticeable improvements.

Also, avoid discussing criticism around skills that are a must-have for the role. This question is another way for the hiring managers to ask about your most significant weaknesses. For this reason, be sure to give a clear example of a time when you received critical feedback on an important skill.

Using the STAR method, clearly outline the scenario and how you worked hard to improve. Be sure to highlight what you learned from the situation and spotlight how this criticism helped you improve your quality of work.

Your response should end on a positive note about a lesson learned and how this lesson has boosted your career or work performance, benefitting your future employer. The hiring company wants to know precisely why you want to work for their organization. The goal of your response is to provide a compelling answer that highlights what excites you about this specific company and the opportunity. These statements and principles will outline what makes the company an exciting potential employer.

If available, you can also visit the news page or resources page from the company's website to read more about what efforts the organization has been recognized for recently or any awards the company has received. Avoid giving a general response that fits any company. Instead, ensure that the details of your response are highly specific to the company interviewing you.

There are many places you could work, and the hiring company wants to know why they are the stand-out employer for you. Genuinely consider why you want to work for this organization over one of its competitors. Then, take the time to carve out a unique reason that reaches beyond the surface. A surface reason would be because you know someone who works there.

A compelling reason is that the company's business principles or mission resonate deeply with you. The hiring company wants evidence that you have a history of building positive relationships with previous leaders and employers.

The goal of your response is to show that your character is strong, that you have built healthy relationships in your previous roles, and that your character aligns with the traits the hiring managers look for in new team members. Avoid guessing what your most recent manager thinks of you.

For instance, rather than saying, "I think maybe my manager would describe me as dedicated to my work," try saying, "My manager would describe me as dedicated to my work because I deliver on deadlines and often make myself available after hours when my clients need me.

If possible, form your response around takeaways from your last performance review or a piece of feedback you have recently received from your leader.

You can further solidify your answer by referring to reliable references, such as any LinkedIn recommendations on your profile. Offer of your best traits when you respond. Then, support those traits with an example of when you emulated those behaviors. You can also provide details of a measurable accomplishment. For example, you could say, "My most recent manager would say that I am customer-focused. The hiring company wants to know which skills make you a stand-out leader.

They also want to see that you bring a passion for leadership. The goal of your response is to highlight the skills that showcase your ability and desire to be a positive person of influence in the workplace. Author and speaker Simon Sinek says: 'Leading is not the same as being the leader. Being the leader means you hold the highest rank, either by earning it, good fortune, or navigating internal politics.

Leading, however, means that others willingly follow you--not because they have to, not because they are paid to, but because they want to. Perhaps you are skilled at motivating and encouraging others, or maybe you are a person with a lot of creativity whom others want to learn from. Maybe your leadership superpower is empathy or even decisiveness. Before your HireVue interview, prepare examples of when you have been a proactive leader.

If this is an entry-level role without a leadership component, the decision-makers will still want evidence that you can take the initiative when there is an opportunity. Choose leadership skills that describe you best, and be prepared to give an example of these qualities in action. The hiring company wants to know about a situation where you used good judgment to solve a work problem. The goal of your response is to assure the decision-makers that you approach issues with care and logic.

The decision-makers should envision you using good judgment in the workplace. Avoid giving a vague response like, 'I use good judgment and strong logic all the time! If you hire me, I will make decisions that are good for the company. Behavioral-based interview questions that begin with 'Talk about a time when Give a work-related story example that showcases your logic and reasoning abilities.

Share a brief overview of the problem you faced, discuss the pros and cons of each decision you could have made, and tell the hiring company why the solution you chose was the best. Be sure to include details of the positive impact you generated for your employer by using strong judgment. The hiring company wants evidence that you are the type of person to take the initiative in the workplace.

The goal of your response is to show that you are interested in succeeding, growing, and taking on responsibilities beyond your typical work scope. Avoid giving a general answer regarding your initiative. For instance, stay away from vague statements like, 'I always take the initiative in life; it's just who I am. It could also mean that you are the type of person who jumps in and assumes the lead before others do or before you are asked.

Behavioral-based interview questions like this, where the hiring company is looking for a story example, are best answered using the STAR method. Organizing your response using this framework will help you provide an effective story-based response. Start by telling the hiring company about a specific time when you showed initiative at work.

Outline the situation, describe the task, and explain the actions you took to take the initiative. Give as much detail as you can regarding the positive results of your actions. At the end of your response, be sure to describe your high level of initiative and how this characteristic will benefit the company when they choose to hire you. The hiring company wants to know how you approach complex decisions.

The goal of your response is to showcase your strong critical thinking, problem-solving, and decision-making skills. One common mistake that interviewees make is to give a highly personal response. This question is not the time to talk about the hardest personal decision you've ever made. Be sure to keep your answer career-focused and related to the job opportunity. Behavioral-based interview questions like this, where the hiring managers are looking for a real-life example, are best answered using the STAR method.

Organizing your response using this framework will ensure that you provide the hiring company with the right amount of information and detail to form a compelling answer.

Use an example relevant to your work, such as changing majors in university, quitting a job that wasn't healthy for you, selling your business and re-entering the traditional workforce, relocating to a new city for better opportunities, or even starting a new professional venture. Be sure to highlight how you approached the decision and take the decision-makers through your critical thinking and decision-making process.

You should also include details of how your decision worked out for the best. At the end of your response, remember to connect your critical thinking skills and how they will benefit the hiring company, should you be the successful candidate.

Change is prevalent in the workplace, and hiring companies want to know that you can embrace change. The goal of your response should be to help the decision-makers feel confident in your ability to adapt to unexpected changes in a workplace setting.

Avoid focusing on a negative change. For example, 'When my company hired a new manager with a horrible temper, my entire work environment changed.

For example, 'I recently had to do an entire project by myself because my co-worker quit unexpectedly. Organizing your response using this framework will ensure that you provide the hiring managers with the right amount of information and detail. Pick an example of a time you faced a change in the workplace, and your response was constructive.

Explain how the change directly impacted your job and talk about how you maintained a positive approach during the transition. Perhaps your job duties shifted, there was a significant revision in policy, you had to welcome a new manager, or your company was acquired. These situations make excellent examples to draw on when you form your story-based response.

Aptitude Tests. The Goal The hiring company wants to know which of your professional accomplishments you value the most. Pro Tip Use a solid and compelling example and be as specific as possible while remaining concise and on topic. How to Answer This question presents the opportunity for you to be a storyteller.

Table of Contents. Talk about a time when you succeeded despite being under intense pressure.

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CVS Video Interview Questions and Answers Practice

Each HireVue Assessment model (or algorithm) is designed for a specific job role and not all HireVue interviews have an assessment added. However, if your interview also includes an . Oct 8,  · Application. I applied online. The process took 1 week.. I interviewed at CVS Health (Elizabeth, NJ) in Mar May 10,  · The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes questions. Depending on the hiring company's .